SHIPPING & DELIVERY

SHIPPING

Standard Shipping: 7-15 days with flat rate charge of $8.99. Free standard shipping on orders over $69.00.

Express shipping: 3-7 days with flat rate charge of $24.99

Due to extended customs clearance times, shipping may be delayed. Please contact customer service for assistance.

* For in-stock items, please expect additional 1-4 days warehouse processing time for the total delivery estimates.

* For pre-order items, please refer to the estimated date provided on the product’s description page. And it's not recommended to choose express shipping for pre-order.

CUSTOMS DUTIES

  • Shipments will be delivered with duty and tax unpaid.
  • All import (customs) duties and/or taxes must be paid by customers referring to local custom policy.
  • Taxes are more likely to be applied to an order that has been shipped with Express shipping.

ADDITIONAL INFORMATION

With some carrier services experiencing unexpected delays in transit or slight delays in providing tracking details, we appreciate your patience and understanding in advance. It's our top priority to make sure your orders get delivered to you as soon as possible.

Shipping time does not include order processing time. Please check more information of your order on the Order Details page.

Shipping fee is calculated based on the payment value after discounts (if applicable).

⚠️ Attention

If you have not received your package after it has been delivered or if you have any questions about your order, please contact our customer service at sprbyspr@protonmail.com within 30 days from the date of delivery.